Birdeye Reviews & Pricing

$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a HVAC business.

Pricing

$299-449/mo per location

What it does well

Strongest real search interest of any vendor in this category by a wide margin
Well known, broad feature set

Where it falls short

108 BBB complaints in 3 years
90-day written-notice auto-renewal lock
Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot

Fit for HVAC businesses

An emergency no-heat or no-AC call and a routine maintenance visit warrant different review-request timing and messaging: the emergency customer's relief and urgency make for a strong same-day request, while a maintenance visit is better followed up after the customer has had a full season to judge the work.

Alternatives

Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.

Affiliate disclosure: Birdeye does not earn this site anything, no affiliate program was found.