Podium Reviews & Pricing
$399/mo (Core) or $599/mo (Pro), +$99/mo for AI replies. Here's what Podium actually costs, where it's strong, where it falls short, and whether it fits a HVAC business.
Pricing
$399/mo (Core) or $599/mo (Pro), +$99/mo for AI replies The existing template shows $249/mo, which is stale; real current pricing is materially higher.
What it does well
- Real, working self-serve affiliate program
- High brand recognition
Where it falls short
- BBB rating D-
- Recurring complaints about 12-month contracts and cancellation fees
Fit for HVAC businesses
An emergency no-heat or no-AC call and a routine maintenance visit warrant different review-request timing and messaging: the emergency customer's relief and urgency make for a strong same-day request, while a maintenance visit is better followed up after the customer has had a full season to judge the work.
Alternatives
Not sure Podium is right for you? See our Podium alternative and Birdeye alternative comparisons.
Affiliate disclosure: Podium earns this site a fee per qualified lead if you sign up.