Trustpilot Business Reviews & Pricing

$259-1,059+/mo (per original research). Here's what Trustpilot Business actually costs, where it's strong, where it falls short, and whether it fits a HVAC business.

Pricing

$259-1,059+/mo (per original research)

What it does well

Globally recognised review platform

Where it falls short

Real July 2025 FTC enforcement action against NextMed for review suppression, citable, not speculative
No monetization path currently

Fit for HVAC businesses

An emergency no-heat or no-AC call and a routine maintenance visit warrant different review-request timing and messaging: the emergency customer's relief and urgency make for a strong same-day request, while a maintenance visit is better followed up after the customer has had a full season to judge the work.

Alternatives

Not sure Trustpilot Business is right for you? See our Podium alternative and Birdeye alternative comparisons.

Affiliate disclosure: Trustpilot Business does not earn this site anything, no affiliate program was found.